Audrey Chew

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Recent activity by Audrey Chew Recent activity Votes

  • What is our products shelf life ?

    1. Our Products

      All our products are made fresh with every order and they typically have a shelf life of 1 year in the freezer.   

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  • Our delivery timing

    1. Delivery

    Your food is made FRESH with every order and delivered next working day for orders made BEFORE 12pm. Kindly note that we are unable to cater to specific delivery timing requests via our own deliver...

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  • Does my YTM Rewards expire?

    1. YTM Rewards

    Sign up bonus credits for new accounts expire in 3 days.Other YTM Rewards credits earned (Cashback, referral bonus) have a validity of 90 days from the date you earned them, unless stated otherwise...

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  • How can I earn YTM Rewards credits?

    1. YTM Rewards

    You can earn YTM Rewards credits in 3 ways:  Signing up! Get $2 credited into your YTM Rewards account when you sign up as a new member! These credits can be used instantly for your first purchase...

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  • Does it cost anything to begin earning YTM Rewards credits?

    1. YTM Rewards

    Absolutely not! Signing up is 100% free. Get $2 credited into your YTM Rewards account when you sign up as a new member! These credits can be used instantly for your first purchase!

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  • How long do I need to defrost the products?

    1. Our Products

      We always recommend for the product to be defrosted slightly before cooking it. The ideal defrost time is about 10-20 mins in ambient temperature until the product is soft to the touch. To speed ...

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  • Are your products vegetarian?

    1. Our Products

    Yes, some of our products are vegetarian! You can find our vegetarian products by filtering it by categories on our website. Here's a direct link for you: https://youtiaoman.com/collections/all/veg...

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  • How do I redeem my YTM Rewards credits?

    1. YTM Rewards

    Exchanging for great rewards couldn't be easier! Simply visit the 'YTM Rewards' widget at the bottom left side of our website. Log in, and copy your YTM Rewards code and paste it during checkout to...

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  • How do I see how much YTM Rewards credits I’ve earned?

    1. YTM Rewards

    Just visit your account page or click the “YTM Rewards” widget at the bottom left side of the page to view your current balance. 

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  • How long will it take for my YTM Rewards to be credited to my account?

    1. YTM Rewards

    You should receive points in your account almost instantly once you, or a referral complete a purchase.

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